About Us

TeleApps Consulting is an Australian based company specializing in telephony applications and Management Information systems (MIS) for contact centers and enterprises. We have been operating based out of Sydney since April 2007. We have a team of experienced consultants who are experts in various telephony and MIS applications

We consult on, design, develop and support sophisticated cutting-edge telephony application technology which assists businesses to provide better customer service and also enhance their productivity. Our MIS experts can help you in designing and implementing business intelligent solutions which will give you maximum visibility of your customers and your overall operations

Vision Statement

The vision of TeleApps is to continue to be the partner of choice in the telephony applications space for contact centres and enterprises by making the technology work for businesses and not the other way around

Mission Statement

Using consultative approach, we help businesses in making most of the technology and mold the technology to suite the growing needs of the business 

TeleApps specializes in the following Telephony based application solutions:

• Interactive Voice Response (IVR)
• Computer Telephony Integration (CTI)
• Automatic Call Distribution (ACD)
• Multimedia contact centre (using voice, email, SMS, web chat, etc)
• Outbound dialing solutions
• Call recording
• Unified Communications (UC)
• Business Intelligence (Intelligent reporting)
• Mobility
• Presence
• Telephony integration with non-telephony applications/solutions
• IP Phone applications